MANAGED
TECHNOLOGY & USER SUPPORT
Managed IT Support
IT Support That Works the Way You Do
Managing IT in-house isn't just about fixing things when they break — it's about staying ahead, keeping systems secure, and preventing disruption before it happens. Building an internal team that can do all of that is costly, time-consuming, and not always practical.
That's where Infinit's Managed IT Support comes in.
We act as your dedicated IT partner, taking full responsibility for your technology so you can focus on running your business — not troubleshooting it. We cover the day-to-day essentials — helpdesk, maintenance, monitoring — and help you plan ahead. Whether you need support for 5 staff or 150, our team proactively keeps your systems secure and running.
How We Work
Every business is different, so support is scaled to fit yours — from remote support through to a fully outsourced IT department with feet on the ground.
Full outsourcing — Infinit becomes your entire IT function: helpdesk, monitoring, strategy, security, all included
Co-managed support — we extend your existing in-house IT team with extra resource, specialist tools, and after-hours coverage
Project support — Microsoft 365 migrations, network upgrades, and office moves handled end-to-end
The Smart Way to Handle IT
Downtime costs more than money — it costs productivity, peace of mind, and sometimes customer trust. With Infinit, you get:
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Monitoring & Maintenance
We identify and fix issues before they cause downtime
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Expert Support, Local & Remote
Real people who know your business
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Cost Predictability
Fixed monthly pricing, no surprise bills
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Stronger Cybersecurity
Email security, endpoint protection, and threat monitoring built in.
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We support small to mid-sized businesses across New Zealand — from single-site operations to multi-location businesses with sites across the world.
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Both. We can act as your fully managed IT provider, or work alongside your internal team through co-managed support.
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Cybersecurity is built into every service, using a layered approach — endpoint protection, access controls, and ongoing monitoring to reduce risk. We align with SMB1001 standards adopted by the NZ government.
FAQ
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Yes. We support multi-site businesses and rural/semi-rural sites around the world with reliable connectivity and consistent IT support across locations.
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Our agreements are designed around your business needs, not rigid lock-in contracts. We have a 90 day exit period if you are not satisfied with our services.
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We begin with a consultation to understand your current setup, challenges, and goals, then recommend the right mix of IT, cybersecurity, and connectivity support.